Shipping policy

Shipping

Orders are processed within 1–3 business days. Once your order ships, you will receive a confirmation email with tracking details.

We currently ship within Canada and the United States. Delivery times vary depending on your destination and carrier availability.

Order updates

We believe in transparency. If anything changes with your expected delivery timeline, we will let you know by email.

Changes and cancellations

If you need to change or cancel an order, email us at info@joojoolifestyle.com as soon as possible. We can usually help if your order has not shipped yet.

Returns

We want you to feel good about what you buy. Returns are accepted within 30 days of delivery on unused items in their original condition. To start a return, email us at info@joojoolifestyle.com. Full details are in our Refund Policy.